Legal

Privacy Policy

Last updated: 11 October 2026

Who we are

AVRA Living ("we", "us") operates this website and is the data controller for the personal information described in this policy. You can contact us at avra.living@outlook.com or on +44 7743 827267.

What we collect

When you submit an enquiry we collect your name, email address, phone number, property postcode or area, property type, number of bedrooms and, if you choose to provide them, your current monthly rent and any additional details. We also collect limited technical data such as IP address and browser type when you use the site.

Why we use it

We use your details to respond to your property enquiry, prepare an indicative income projection, arrange a property visit where you ask for one, and keep a record of our communications with you.

Lawful basis

Under UK GDPR we rely on legitimate interests (responding to an enquiry you have made and running our business) and, where we take steps at your request before entering into an agreement, the performance of a contract.

How long we keep it

Enquiry records are kept for as long as we need them to respond and for a reasonable period afterwards, and are then deleted or anonymised.

Who we share it with

We share personal data only with service providers who help us run this site and our business, such as website and database hosting and email providers, under terms that require them to protect it. We do not sell your personal data.

Advertising and cookies

This draft has no AVRA advertising pixel or analytics tracking enabled. If non-essential tracking is introduced, this policy will be updated and consent requested before it runs. Your browser settings let you manage or remove cookies.

Your rights

You have the right to access your personal data, have it corrected or erased, restrict or object to processing, request data portability, and withdraw consent where processing is based on consent. To exercise any right, email avra.living@outlook.com.

Complaints

If you are unhappy with how we handle your personal data you can complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk. We would appreciate the chance to address your concerns first.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.